Welcome: This Privacy Policy applies to the betx.cash website and mobile app. By using betx, you agree to this policy. It has been written in plain language so you fully understand your rights.
1 What Information We Collect
Betx only collects the information needed to provide you with a better experience. Collecting unnecessary data goes against our policy.
| Data Type |
Example |
Mandatory? |
| Identity Information |
Full name, date of birth, nationality |
Yes |
| Contact Information |
Email, mobile number, address |
Yes |
| Identity Document Information |
NID number, passport details |
Yes for KYC |
| Financial Information |
Payment methods, transaction history |
Yes |
| Technical Information |
IP address, device information, browser |
Automatic |
| Usage Information |
Betting history, preferred games |
Automatic |
2 How Your Information Is Collected
Betx collects your information through various methods, and we exercise the utmost care at every step.
- Directly Provided: Information you provide through registration forms, KYC verification, support contact, or participation in promotions.
- Automatic Collection: While you use betx, certain information is collected automatically through cookies, log files, and tracking pixels.
- From Third Parties: Necessary information may be obtained from payment processors or identity verification services.
- Public sources: For legal compliance purposes, information may be verified against government databases or public records.
Betx never collects information from your social media accounts without your knowledge or consent.
3 How We Use Your Information
Betx uses your information only for specific, legitimate purposes. Any misuse of your data goes against our policy.
- Verifying your identity and managing your account.
- Keeping betting and payment services running smoothly and without interruption.
- Keeping you informed about relevant promotions and offers.
- Providing customer support and technical assistance.
- Preventing fraud, money laundering, and illegal activity.
- Meeting legal and regulatory obligations.
- Improving platform security and performance.
- Analyzing betting patterns to ensure responsible gaming.
Please Note: betx never sells or shares your information with third parties for advertising purposes.
4 Data Sharing & Disclosure
Betx is committed to your privacy. However, there are limited circumstances where sharing your information may be necessary.
- Service providers: With payment processors (Mobile Pay, Nagad, banks), identity verification services, and IT service providers — and only the minimum information necessary to deliver the service.
- Legal Obligation: Information may be disclosed in response to a court order, government investigation, or regulatory request.
- Business transfers: In the event of a merger or acquisition, the new owner will be bound by the same Privacy Policy.
- With Your Consent: Certain information may be shared where you have given explicit consent.
Outside of the situations listed above, betx does not share your information with any third party for any reason.
5 Data Retention & Security
Betx uses industry-leading technology to protect your data. Keeping your information safe is our top priority.
- Encryption: 256-bit SSL/TLS encryption is applied to all data transmissions.
- Server security: betx servers are protected by firewalls, anti-DDoS measures, and an intrusion detection system.
- Access Control: Only authorized personnel are permitted to access relevant data.
- Regular Audits: betx's security measures are regularly reviewed by independent experts.
Even after your account is closed, certain information may be retained for legal reasons for up to 5 years. No data is kept beyond that period.
If a security breach is suspected, betx will promptly notify affected users and take the necessary action.
6 Cookie Policy
Betx uses cookies on its website. Cookies are small data files stored in your browser.
- Essential Cookies: Essential for login sessions and core site functionality.
- Performance Cookies: Used to improve site performance and enhance the user experience.
- Functional Cookies: Helps remember your language preferences and site settings.
- Analytical Cookies: betx uses this to understand page traffic — without identifying any individual user.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some features on the site.
7 Your Rights
Betx believes you have full control over your own data. You can exercise any of the rights below at any time.
-
👁️
Right to Access
You can request to know what information betx holds about you.
-
✏️
Right to Rectification
If any of your information is incorrect, contact betx support to request a correction.
-
🗑️
Right to Erasure
Unless required by law, you can request that your information be deleted.
-
🚫
Right to Object to Processing
You can object to your information being used for specific purposes.
-
📦
Right to Data Portability
You can request an export of your data in a standard, portable format.
-
📧
Right to Opt Out of Marketing
You can unsubscribe from betx promotional emails or SMS messages at any time.
To exercise these rights Help Center page or email us at support@betx.cash.
8 Minors' Data
Betx does not provide services to anyone under 18 and does not knowingly collect their information. We follow strict age verification procedures.
- Age verification is mandatory at the time of registration.
- Age is re-verified during the KYC process.
- Any information inadvertently collected from a minor will be deleted immediately.
If a parent or guardian believes their child's information is held by betx, please contact support@betx.cash immediately.
9 Third-Party Links
The betx platform may occasionally contain links to third-party services. This privacy policy applies solely to betx's own platform.
- When you visit a third-party site, their own privacy policy will apply.
- Betx is not responsible for how third-party platforms collect or use your information.
- Always verify the URL before leaving betx.
10 Policy Updates
Betx may update this Privacy Policy when necessary. If changes are made:
- The last updated date on this page will be revised accordingly.
- You will be notified of significant changes via email or in-app notification.
- Continued use of betx after any changes have been made will be considered acceptance of the updated policy.
Tip: Review betx's privacy policy regularly to stay informed about your rights.
11 Contact Us
For any privacy-related questions, complaints, or requests, please get in touch with betx:
- Email: support@betx.cash
- Live Chat: Click the chat icon at the bottom right of any page on betx.cash.
- Help Center: On the Help Center page You'll find a detailed guide there.
Betx is committed to responding to all privacy-related requests within 7 business days.